This Carrier Resource Guide provides key information about working with Rainbow, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
Direct appointment | Market access appointment | Placement Desk |
✅ | ✅ | ❌ |
Appetite
Coverages available to quote with Bold Penguin:
| In Terminal | Off Platform |
BOP |
| |
Excess liability |
|
In Terminal - Can be quoted in the Bold Penguin Terminal
Appetite resources:
Market access appointment information
Timeline: 1-2 business days
Processing: Begins only after Bold Penguin compliance review is approved.
Appointing States: Available to agencies domiciled in all 50 U.S. states.
Please be advised that requirements are determined solely by the carrier and are subject to change without prior notice. Additionally, approval for market access appointments is entirely at the discretion of the carrier.
Commission information:
See the Commissions dashboard in the Bold Penguin Terminal.
Portal access and user setup:
To request additional Rainbow user logins for your Rainbow market access appointment, please contact support@boldpenguin.com and provide the following information:
User name
User email
Contact information
Phone:
Servicing, Billing, General questions: 1-888-727-2462
Claims: 1-800-315-6090
Email:
Servicing, Billing, General questions: service@userainbow.com
Underwriting: underwriting@userainbow.com
Claims: reportaclaim@narisk.com
Online:
Direct appointment activation
Directly appointed agencies will need to provide their appointment token to activate the direct appointment in the Terminal. Your appointment token can be found in the Rainbow agent portal under “Settings”.
