This Carrier Resource Guide provides key information about working with GUARD.
Access availability
Direct appointment | Market access appointment | Placement Desk |
✅ | ❌ | ✅ |
Appetite
Coverages available to quote with Bold Penguin:
Direct appointment:
| In Terminal | Off Platform |
BOP |
| |
Commercial auto |
| |
Umbrella |
| |
Workers' compensation |
|
|
Placement Desk:
| Placement Desk |
Workers' compensation |
In Terminal - Can be quoted in the Bold Penguin Terminal
Placement Desk - LOB appetite is mapped on the Terminal; can be quoted using the Bold Penguin Placement Desk's "Request Placement" prompt in Terminal
Appetite & coverage resources:
GUARD Contact Information
Policyholder Service Center: https://www.guard.com/policyholder-service-center/
Policies placed through the Placement Desk:
Insureds (policyholders) can manage their policy using the link above.
Any policy servicing requested by an agent must be directed through the Bold Penguin Placement Desk team.
Policies placed through a direct appointment:
Agencies with a direct appointment should continue to service policies through their normal channels.
Claims:
Phone: 1-888-639-2567
Email: Claims3@guard.com
Placement Desk information
GUARD can be accessed through the Bold Penguin Placement Desk by completing an application in the Bold Penguin Terminal and Requesting Placement, or by contacting the Placement Desk directly.
IMPORTANT: Submission to the Placement Desk does not guarantee eligibility or binding.
All risks are fully underwritten by the carrier, and a risk that appears to be within the carrier's appetite upon submission may be declined following the carrier’s underwriting review.
Note: A premium estimate will not be shown in the Terminal at this time. You can still Request Placement, and the Placement Desk will work to obtain a quote for you.
Note: Placement Desk is available exclusively to customers with a full-access (paid) Terminal subscription.
Placement Desk contact information:
Phone: (614) 368-7400
Hours: Monday through Friday, 8 a.m. to 6 p.m. ET.
Commission information:
See the Commissions dashboard in the Bold Penguin Terminal.