This Carrier Resource Guide provides key information about working with Employers, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
*Direct appointment | Market access appointment | Placement Desk |
✅ | ❌ | ✅ |
*If you signed up for a new Bold Penguin Terminal on or after June 1, 2026, or if you are using a Carrier Referral Terminal, the direct-appointment activation flow is not currently available on your Terminal.
Appetite
Coverages available to quote with Bold Penguin are listed below, by enrollment type.
Direct appointment:
Direct appointment:
In Terminal - Can be quoted in the Bold Penguin Terminal
Placement Desk - LOB is integrated on the Terminal; can be quoted using the Bold Penguin Placement Desk's "Request Placement" prompt in Terminal
Will accept new ventures.
Artisan contractor requirements: electricians, flooring installers, HVAC, painters, carpenters, and plumbers must meet a minimum payroll of $50,000.
Ineligible industries: heavy construction, elderly care, trucking/transportation, and farming/agriculture.
Contact information:
Placement Desk information
EMPLOYERS can be accessed through the Bold Penguin Placement Desk by completing an application in the Bold Penguin Terminal and Requesting Placement.
Note: Placement Desk is available exclusively to customers with a full-access (paid) Terminal subscription.
Placement Desk contact information:
Phone: (614) 368-7400
Hours: Monday through Friday, 8 a.m. to 6 p.m. ET.
Commission information:
See the Commissions dashboard in the Bold Penguin Terminal.
Direct appointment considerations:
Production commitment: $100,000 new business within the first year.
Inquiring agents should complete the direct appointment interest form. Once submitted, the agency should hear from an EMPLOYERS Territory Manager within 3- 5 business days to complete next steps.
