This Carrier Resource Guide provides key information about working with Pie Insurance, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
Direct appointment | Market access appointment | Placement Desk |
✅ | ❌ | ✅ |
Appetite
Coverages available to quote with Bold Penguin:
| In Terminal | Off Platform | Placement Desk |
Commercial auto |
| ||
Workers' compensation |
|
In Terminal - Can be quoted in the Bold Penguin Terminal
Off Platform - Can be quoted on the carrier's portal with a direct appointment or Bold Penguin market access appointment
Placement Desk - LOB is not integrated; can only be quoted using the Bold Penguin Placement Desk via email or phone call submission
Placement Desk information
Pie can be accessed through the Bold Penguin Placement Desk by completing an application in the Bold Penguin Terminal and Requesting Placement, or by contacting the Placement Desk directly.
Note: Placement Desk is available exclusively to customers with a full-access (paid) Terminal subscription.
Placement Desk contact information:
Phone: (614) 368-7400
Hours: Monday through Friday, 8 a.m. to 6 p.m. ET.
Commission information:
See the Commissions dashboard in the Bold Penguin Terminal.
Contact Information
Phone:
Policy Servicing: 855-275-9884
Email:
Policy Servicing: service@pieinsurance.com
Hours of Operation:
Monday through Friday, 9 a.m. – 9 p.m. ET
Direct appointment considerations:
Agencies may request a direct appointment with Pie if they meet minimum production requirements:
Workers’ Compensation: $50,000 annual bound premium and 5 monthly submissions.
Commercial Auto: $50,000 annual bound premium and 3 monthly submissions.
Request a Direct Appointment: Pie Appointment Request