This Carrier Resource Guide provides key information about working with Westfield, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
Direct appointment | Market access appointment | Placement Desk |
✅ | ❌ | ❌ |
Appetite
Coverages available to quote with Bold Penguin:
| In Terminal | Off Platform |
BOP |
| |
Commercial auto |
| |
General liability |
| |
Umbrella |
| |
Workers' compensation |
|
In Terminal - Can be quoted in the Bold Penguin Terminal
Off Platform - Can be quoted on the carrier's portal with a direct appointment or Bold Penguin market access appointment.
Appetite resources:
Contact Information
Phone:
Customer Service: 1-800-243-0210
Billing: 1-800-243-0210 (option #2)
Claims: 1-800-243-0210 (option #3)
Email:
Customer Service: AgencyHelp@westfieldgrp.com
Billing: WIC@westfieldgrp.com
Claims: WestfieldCCC@westfieldgrp.com
Online:
Hours:
Customer Service: Monday through Friday, 8:30 a.m. – 4:30 p.m. ET
Billing & Claims: Monday through Friday, 8:30 a.m. – 8:00 p.m. ET