Step 1. Log into your Bold Penguin Terminal account.

Step 2. In the top left corner, click on the drop-down menu and select Appointments:

Step 3. On the CNA carrier card, click on the toggle to activate the carrier.

Step 4a. If you currently have an appointment with CNA, select "Direct appointment" as the Appointment type. You will be prompted to enter your 6-digit CNA Producer Code and 3-digit Branch Code.

To locate your CNA Agency and Branch Codes, log into CNA Central and navigate to My Profile. The Agency Code can be found in the Code column of your CNA Profile, and the Branch Code can be found in the Branch column of your CNA Profile.

Once you have entered your information, select CONFIRM.

Step 4b. If you are requesting a sub-appointment with CNA through Bold Penguin, select "Request through Bold Penguin" as the Appointment type, and then select REQUEST.

You're all done!

You will be notified once your appointment is ready to use in the Terminal. Once the appointment is active, the carrier card will be toggled purple.

Example of activated carriers shown on the Appointments page: