This Carrier Resource Guide provides key information about working with Arch, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
*Direct appointment | Market access appointment | Placement Desk |
✅ | ❌ | ❌ |
*If you signed up for a new Bold Penguin Terminal on or after June 1, 2026, or if you are using a Carrier Referral Terminal, the direct-appointment activation flow is not currently available on your Terminal.
Appetite
Coverages available to quote with Bold Penguin are listed below, by enrollment type.
In Terminal - Can be quoted in the Bold Penguin Terminal

