This Carrier Resource Guide provides key information about working with Cowbell, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
*Direct appointment | Market access appointment | Placement Desk |
✅ | ✅ | ❌ |
*If you signed up for a new Bold Penguin Terminal on or after June 1, 2026, or if you are using a Carrier Referral Terminal, the direct-appointment activation flow is not currently available on your Terminal.
Appetite
Coverages available to quote with Bold Penguin are listed below, by enrollment type.
Direct or Market access appointment:
| In Terminal | Off Platform |
Cyber liability |
|
In Terminal - Can be quoted in the Bold Penguin Terminal
Off Platform - Can be quoted on the carrier's portal with a direct appointment or Bold Penguin market access appointment.
Cowbell's stand-alone cyber liability product is integrated on the Bold Penguin Terminal and can easily be quoted alongside other lines of business.
Market access appointment information
Timeline: Up to several weeks.
Processing: Begins only after Bold Penguin compliance review is approved.
Appointing States: Available to agencies domiciled in all 50 U.S. states.
Commission information:
See the Commissions dashboard in the Bold Penguin Terminal.
Portal access and user setup:
Each individual must have their own login to Cowbell.
To request additional Cowbell user logins for your Cowbell sub-appointment, please contact support@boldpenguin.com.
Bold Penguin will add the additional users on your behalf. Once complete, the new user(s) will receive an email invitation to log into Cowbell.
Contact information
Phone:
Claims: 833-633-8666
Email:
Agent support: support@cowbellcyber.ai
Claims: claims@cowbellcyber.ai
Online: