This Carrier Resource Guide provides key information about working with Chubb Insurance, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
Direct appointment | Market access appointment | Placement Desk |
β | β | β |
Appetite
Coverages available to quote with Bold Penguin:
In Terminal - Can be quoted in the Bold Penguin Terminal
Placement Desk - Can be quoted using the Bold Penguin Placement Desk
Placement Desk information
Chubb can be accessed through the Bold Penguin Placement Desk by completing an application in the Bold Penguin Terminal and Requesting Placement, or by contacting the Placement Desk directly.
Note: Placement Desk is available exclusively to customers with a full-access (paid) Terminal subscription.
Placement Desk contact information:
Phone: (614) 368-7400
Hours: Monday through Friday, 8 a.m. to 6 p.m. ET.
Commission information:
See the Commissions dashboard in the Bold Penguin Terminal.
Contact Information
Phone:
Policy Servicing / Tech Support: 800-664-8514
Billing: 833-550-9660
Claims (BOP/Umbrella): 1-844-539-3801
Claims (Workers Comp): 1-800-699-9916
Email:
Policy Servicing: smallbizsolutions@chubb.com
Billing: smallbizbilling@chubb.com
Claims FNOL: ACECRS-claims@chubb.com
Tech Support: smallbizhelpdesk@chubb.com
Hours of Operation:
Monday through Friday, 8:30 a.m. β 5:15 p.m. ET