This Carrier Resource Guide provides key information about working with Attune, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
Direct appointment | Market access appointment | Placement Desk |
✅ | ✅ | ❌ |
Appetite
Coverages available to quote with Bold Penguin:
| In Terminal | Off Platform |
BOP |
| |
Cyber liability |
| |
Flood |
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General liability |
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Professional liability |
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Workers' compensation |
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In Terminal - Can be quoted in the Bold Penguin Terminal
Attune is considered an offline carrier available through the Bold Penguin Terminal. Therefore, while Market Access to Attune is available through your partnership with Bold Penguin, quoting must be completed within Attune’s Portal.
The Attune Help Center provides resources that include, but are not limited to, the following:
Billing information.
Claims information.
Appetite & eligibility.
Endorsement processing.
Renewals.
*Please note that agents are responsible for account/policy servicing. Attune offers a great portal for servicing, and all the information on navigating their portal can be found in the Attune Help Center.
Market access appointment information
Timeline: 3-5 business days
Processing: Begins only after Bold Penguin compliance review is approved.
Appointing States: Available to agencies domiciled in all 50 U.S. states.
Production expectations:
Not applicable; however, please be advised that requirements are determined solely by the carrier and are subject to change without prior notice. Additionally, approval for market access appointments is entirely at the discretion of the carrier.
Commission information:
See the Commissions dashboard in the Bold Penguin Terminal.
Portal access and user setup:
Only the agency's Administrative User may add additional users within the Attune portal.
Each user must have their own Attune portal login (not shared).
See the step-by-step guide: Adding additional users to Attune's Portal
Contact information
Phone: 1-888-530-4650