This Carrier Resource Guide provides key information about working with Liberty Mutual, including policy servicing details and other important resources. When contacting the carrier, always include your policy number.
Access availability
*Direct appointment | Market access appointment | Placement Desk |
✅ | ❌ | ❌ |
*If you signed up for a new Bold Penguin Terminal on or after June 1, 2026, or if you are using a Carrier Referral Terminal, the direct-appointment activation flow is not currently available on your Terminal.
Appetite
Coverages available to quote with Bold Penguin are listed below, by enrollment type.
Direct appointment:
In Terminal - Can be quoted in the Bold Penguin Terminal

