Underwriting questions need to be relayed to the carrier. While our Support Team and Customer Success Managers are experts regarding the Terminal, they are not licensed agents and cannot speak on behalf of the carriers. Therefore, please direct your underwriting questions to each carrier.
You can refer to our Carrier Resource Guides to obtain carrier contact information. Additionally, you can access carrier contact information through the following methods:
Direct-appointment contact guides: Navigate to the Terminal and go to Menu > Appointments to find contact information for carriers with direct appointments.
Placement desk contact guides: For carriers placed through the placement desk, consult the placement desk contact guide for specific contact details.
Help center search: Visit the Bold Penguin help center and use the search bar to enter the carrier name followed by 'Carrier Resource Guide' to find detailed information specific to the carrier.