*The agency's Administrative User must add additional users within the Attune portal.
Each user must have their own Attune portal login (not shared).
*The agent who originally signed up for the Bold Penguin Terminal and requested a sub-appointment with Attune through Bold Penguin is automatically set up as the agency's administrative user, meaning they are granted access to add more users in the portal.
Read more: Adding additional users to Attune's Portal